Appreciate app gives users a way to manage their luxury collection, by getting coverage, tracking resale value, and opening up more possibilities of new ownership we would like to provide. For users to see the possibilities, we want users to start using the app by uploading their first luxury item, possibly with a receipt of an item.
Launch screen
We want to inform users what they can do with our app, and how they can learn more about this new app. We assume that first-time users don't have much knowledge about what are the benefits we can bring to them.
Goal
Highlight some of the key features on the launch screen, giving users the benefit of signing up with Appreciate account.
Product Requirements
Provide users with a way to skip walk-throughs of benefits in order to get started to sign up.
Log-in needs to be visible on every screen for returning users.
Onboarding
The onboarding experience is the users’ first stop when they log into the app. It will be a starting point to use the app by giving users different ways to upload their first item.
Challenges
Since it is the user's first time adding an item to our platform, we want to give all the possible options to add an item to their wallet.
Options are
Receipt - Upload a picture of a receipt or forward an e-receipt from the brands
Photo - Upload a photo of an item
List item - Add brand name and product name
Providing all the options at once might be overwhelming for the users, so we want to make the experience more conversational with simple selections step by step.
Upload Receipt
Upload complete & walkthroughs
Once user successfully submits the receipt, we send a confirmation email that we received it. When we successfully verified and add an item card to the user’s wallet, we notify by email.
